Lead Software Engineer (Java)

About the role

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

What Is the Opportunity?

As a Lead Technical Consultant, you technical expertise with strong client-engagement skills.

You understand the complexities of enterprise banking environments, from core systems and data integrations to modern SaaS architectures.

You will bring hands-on engineering experience and customer empathy to every engagement.

This role blends delivery, and customer advocacy.

Solution Implementation and Delivery Excellence

Design and enterprise-grade software solutions aligned with customer and platform requirements.

Ensure solution quality through rigorous testing, peer reviews, and adherence to standards.

Lead technical tasks from requirements gathering through deployment.

Troubleshoot implementation issues and collaborate with teams to resolve them efficiently.

Customer Engagement and Technical Partnership

Act as a trusted technical advisor to clients throughout the implementation lifecycle.

Translate business objectives into technical designs and configuration approaches.

Conduct technical workshops, design reviews, and demonstrations to build client confidence.

Support delivery and ensure a seamless transition from implementation to production.

Maintain ongoing engagement with customer technology teams to support solution stability and evolution.

Cross-Functional Collaboration and Enablement

Collaborate with Product Engineering, Architecture, and Delivery teams to align implementations with Zafin’s platform strategy and standards.

Identify reusable patterns and best practices that support continuous improvement.

Participate in knowledge-sharing sessions and communities of practice.

Provide mentorship and guidance to junior developers or consultants.

Operational Support and Quality Assurance

Assist in post-implementation support and troubleshooting, ensuring system reliability and customer satisfaction.