Software Engineer, Core Infrastructure

About the role

ABOUT RETOOL

Nearly every company in the world runs on custom software: Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboarding employees, analyzing transactions, and providing customer support. But most companies don’t have adequate resources to properly invest in these tools, leading to a lot of old and clunky internal software or, even worse, users still stuck in manual and spreadsheet flows.

At Retool, we’re on a mission to bring good software to everyone. We’re building a new type of development platform that combines the benefits of traditional software development with a drag-and-drop UI editor and AI, making it dramatically faster to build internal tools. We believe that the future of software development lies in abstracting away the tedious and repetitive tasks developers waste time on, while creating reusable components that act as a force multiplier for future developers and projects. The result is not just productivity, but good software by default. And that’s a mission worth striving for.

Today, our customers span from small startups building their first operational tools to Fortune 500 companies building mission-critical apps for thousands of users across their business. Interested in joining us? Let us know!

WHY WE'RE LOOKING FOR YOU:

Retool started as a way to address obstacles with internal tools and has grown into a company that solves internal tooling for thousands of companies, from one-person startups to S&P 500 enterprises. We’ve done a lot with a little–we have a rapidly growing engineering team and a laundry list of features and foundational infrastructure pieces we want to tackle.

Retool is in an exciting hyper-growth phase and we need infrastructure engineers to tackle our rapid scaling challenges. These scaling challenges are unique both in scope and in technical complexity as we scale both the company and the product.

WHAT YOU'LL DO:

In this role, you will be a founding member of our Observability team! You will build, integrate, and evangelize observability platforms and solutions for our products and internal systems. You will drive adoption of these solutions and ensure they drive value for the company. In delivery of these solutions, you will leverage automation and orchestration tooling, along with infrastructure-as-code patterns.

Your core responsibility in this role is to build and deploy observability solutions that make our products highly available, scalable, reliable, observable and delight our customers.

IN THIS ROLE, YOU'LL:

- Help build a great product that improves productivity of engineers across the globe by several orders of magnitude

- Design and build observability solutions via collection frameworks, delivery, analysis, and visualization of metrics, logs, and traces

- Work with engineers, designers, product managers and customer support to instrument and implement observability into our products and internal apps