Satellite Network Operations Engineer

About the role

Astranis builds advanced satellites for high orbits, expanding humanity’s reach into the solar system. Today Astranis satellites provide dedicated, secure networks to highly-sophisticated customers across the globe – large enterprises, sovereign governments, and the US military.

With five satellites on orbit and many more set to launch soon, the company is servicing a backlog of more than $1 billion of commercial contracts. Astranis is the preferred satellite communications partner for buyers with stringent requirements for uptime, data security, network visibility, and customization.

Astranis has raised over $1.2 billion from some of the world’s best investors, including Andreessen Horowitz, Baillie Gifford, Blackrock, Fidelity, Franklin Templeton, and Snowpoint, and employs a team of 500 engineers and entrepreneurs. Astranis designs, builds, and operates its satellites out of its 153,000 sq. ft. headquarters in Northern California, USA.

Senior Network Operations Engineer

As a Satellite Network Operations Engineer, you will be providing operations support for our satellite networks that include ground equipment and satellite payload. These networks are deployed worldwide and are used both by commercial and government customers. This role is ideal for someone who loves working with internal stakeholders and external partners to tackle tough challenges and design and implement solutions for end customers with an operations focused mindset.

Role

As a Satellite Network Operations Engineer, you will be providing end-to-end operations support for our satellite networks -- including ground equipment and satellite payloads. These networks are deployed worldwide and used by commercial and government customers. This role is ideal for someone who loves working with internal stakeholders and external partners to tackle tough challenges and design and implement solutions for end customers with an operations-focused mindset.

Responsibilities

- Design, create, test, and execute operations procedures for network deployment, maintenance, and troubleshooting

- Investigate anomalies and service degradations and work with our satellite operations team and other engineering teams to find quick resolutions and perform effective root cause analysis

- Coordinate with engineering teams to develop monitoring and alerting tools and processes

- Automate manual processes using scripting and software tools

- Analyze new customer requirements and design solutions with a focus on maintainability, scalability, and security

- Support in-field deployment of ground systems and integration with customer networks

Requirements

- Bachelor's degree in Electrical Engineering, Information Technology, Computer Networking, Computer Science, Aerospace Engineering, Physics or a related field OR 2+ years of professional experience working in telecommunications, networking, or space systems engineering