Data Scientist, Mail

About the role

For this role on the Mail team, Superhuman offers a remote-flexible work model, whereas other Data Science roles may be aligned with a specific hub based on business needs. This gives team members plenty of focus time and the flexibility to do their best work wherever they're based, while staying closely connected to a collaborative, tight-knit team culture. A hybrid setup is available for those based in San Francisco, New York City, or Seattle.

ABOUT SUPERHUMAN

Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company's products include Grammarly's writing assistance, Docs’ collaborative workspace, Mail's inbox management, and Go, the proactive AI assistant that understands context and automatically delivers help. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com http://superhuman.com and about our values here https://superhuman.com/company/values.

THE OPPORTUNITY

Want to use data science to shape how one of the most beloved productivity products in the world grows, retains, and delights its users? This Data Scientist position is embedded in the Superhuman Mail https://superhuman.com/mail business unit, working alongside Data Engineering, Finance, RevOps, and UX Market Research. Together, you act as one numbers-and-insights team, with a direct line to the leaders setting strategy and a shared mandate to move the metrics that matter.

Superhuman Mail is the fastest, most AI-native email experience ever built. It helps knowledge workers and teams fly through their inbox twice as fast, stay on top of what matters most, and collaborate without friction — saving users four hours every single week. Where email has barely changed in decades, Superhuman Mail is reimagining it from the ground up: AI that drafts replies in your voice, auto-labels and triages incoming messages, surfaces follow-ups before you drop the ball, and can even send emails on your behalf. It serves everyone, from individual professionals to Fortune 500 sales teams, and boasts a deeply loyal user base and a product people genuinely love. The data environment is rich, the growth questions are hard, and the opportunity to drive real impact — on acquisition, activation, retention, and expansion — is enormous.

Your work on Mail is part of a broader platform story. The Superhuman Platform suite includes Grammarly's writing assistance, Mail, Docs, Databases, and Go, our proactive AI assistant. As a compound startup, we're building an integrated suite rather than separate tools — so insights you surface in Mail ripple across the full product portfolio, and cross-product growth loops connect the dots between how users discover, adopt, and expand across the suite. Our products serve both consumers and enterprises, creating an unusually rich data environment. Our user base spans students and knowledge workers, individual users and Fortune 500 companies, universities and global enterprises, across a growing range of languages and markets. That breadth creates no shortage of important questions to own.