SOC Engineer (Level 2)

About the role

CTS delivers comprehensive IT solutions to meet the unique demands of mission-driven organizations. We have deep expertise in supporting nonprofits and educational institutions, however our team is equipped to handle the complexities of IT across a variety of sectors. We’re committed to making technology work seamlessly, so our clients can focus on making a difference, regardless of their industry.

At CTS, we believe in building a company culture that fosters growth, collaboration, and innovation. By joining our team, you will not only help empower businesses with cutting-edge IT solutions but also build a rewarding career in a dynamic and supportive environment. Discover the many reasons why CTS is a great place to advance your career. We are headquartered in Brooklyn, NY with 90+ employees across the US and several other countries. Learn more about us at https://www.charterts.com

JOB SUMMARY

We are looking for an experienced SOC Engineer - Level 2 to join our Security Operations Center (SOC) team. As a Level 2 SOC Engineer, you will play a critical role in monitoring, analyzing, and responding to security incidents. You will be responsible for handling more complex security threats, guiding Level 1 engineers, and contributing to the overall security posture of the organization. This role requires strong technical expertise, excellent analytical skills, and the ability to work in a fast-paced environment

KEY RESPONSIBILITIES

• Advanced Threat Detection and Response: Monitor and analyze security alerts and incidents, conduct in-depth investigations, and respond to complex security threats, ensuring they are mitigated effectively. • Incident Management: Take the lead in managing security incidents, coordinating with other IT and security teams to contain, eradicate, and recover from security breaches. • Forensic Analysis: Perform detailed forensic analysis on compromised systems to identify root causes, attack vectors, and indicators of compromise (IOCs). • Vulnerability Management: Assist in the identification, assessment, and remediation of vulnerabilities within the organization’s infrastructure. • Security Tool Management: Maintain and optimize security tools and technologies, including SIEM, IDS/IPS, firewalls, and endpoint protection systems. • Collaboration: Work closely with Level 1 SOC Engineers, providing guidance, mentorship, and training to help them improve their skills and effectiveness in responding to security incidents. • Documentation: Create and maintain detailed documentation of security incidents, forensic analysis, and response actions, ensuring compliance with organizational policies and industry standards. • Reporting: Generate and analyze security reports, providing insights and recommendations to improve the organization’s security posture. • Continuous Improvement: Stay updated on the latest cybersecurity threats, vulnerabilities, and best practices, and contribute to the ongoing improvement of SOC processes and technologies. • On-Call Support: Participate in a rotating on-call schedule to provide after-hours support for critical security incidents.