Senior Human-Centered AI Researcher, Personal Intelligence & Experiences

At Apple, we create intuitive, intelligent experiences that enrich people's lives. We are seeking a Senior Human-Centered AI Researcher to help shape the next generation of software experiences across Apple's ecosystem. In this role, you will lead research that advances our understanding of how people interact with both emerging AI capabilities and established software experiences. Working closely with engineering, design, marketing, data science, and AI/ML modeling teams, you will define research strategies, uncover user needs and expectations, and translate behavioral insights into actionable recommendations that influence product direction, design, quality and ultimately shape the end customer experience.

Our team conducts human-centered research throughout the software and AI-feature development lifecycle, from understanding user needs and expectations to evaluating early prototypes and assessing product experience quality. We combine rigorous qualitative and quantitative methods to understand how people perceive, interact with, and experience software, including intelligent and adaptive systems. The ideal candidate brings deep expertise in experimental design, statistical analysis, and mixed-methods research, with the scientific judgment to select and adapt methodologies to complex product questions.