Principal Implementation Engineer

About the role

Solutions Architect

Department: Professional Services

Level: IC – Senior

Location: Bangalore

Type: Full-Time

Reports To: Director

About Cleo

Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between.

Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain.

Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops.

The Opportunity

- Own solution architecture for enterprise EDI and integration projects.

- Translate customer requirements into scalable, secure integration designs.

- Lead technical delivery, mentor teams, and drive best practices.

What You'll Do

- Design scalable EDI, API, and hybrid integration solutions.

- Lead discovery workshops and define technical architecture.

- Build and optimize integrations, mappings, APIs, and business processes.

- Configure communication protocols (AS2, SFTP, VAN, APIs) and security.

- Own technical delivery, UAT, issue resolution, and customer engagement.

- Mentor junior team members and promote engineering best practices.

What You Bring

Required

- B.E./B.Tech with strong EDI and integration architecture experience.

- Expertise in ANSI X12, EDIFACT, XML, AS2, SFTP, VAN, HTTP/S.

- Experience with ERP integrations (SAP or similar), REST/SOAP APIs, and middleware.

- Strong data mapping, Java-based transformations, and business process configuration.

- Knowledge of OAuth, encryption, authentication, access control, and API security.

- Experience designing scalable, high-performance, cloud/hybrid integration solutions.

Preferred

- Experience in retail, manufacturing, logistics, or supply chain domains.

- Hands-on experience with Sterling, Gentran, OpenText, Axway, or similar B2B tools.

- CIC knowledge will be an added advantage.

- Relevant integration, cloud, or ERP certifications.

Behavior Competencies

Initiative & Innovation- Ability to be proactive and develop new ideas