DevOps Engineer

About the role

Opportunity Overview:

As DevOps and Site Reliability Engineer (SRE), you’ll be part of the action - working closely with application teams to automate / optimize infrastructure, and solve issues in an exciting, fast-paced environment. You’ll play a vital role in ensuring that our systems are reliable, scalable, and high-performing.

You would design, implement, and manage robust observability solutions across our cloud infrastructure and applications. The ideal candidate will have hands-on experience with Prometheus, Grafana, AWS Cloud Monitoring, Datadog. You should be comfortable working with metrics, logs, and traces, and be able to correlate telemetry data to proactively detect, diagnose, and resolve issues.

What You’ll Do

- Automate deployments and Implement release governance.

- Site Reliability Engineering: Maintain SLAs, SLIs/SLOs.

- Implement observability dashboards & metrics.

- Monitor production systems.

- Enforce security best practices- support audit and compliance activities.

- Implement and manage Infrastructure as Code (IaC) using Terraform. Develop automation scripts and self-healing mechanisms to reduce manual intervention.

- Required Skills: AWS, Lambda ECS, CloudWatch, API Gateway, Okta, Terraform, GitHub Actions, CI/CD Jenkins.

- SRE Observability Monitoring, Alerting, Incident Management. Manage incident response, troubleshooting, root cause analysis (RCA), and service restoration.

- Create and maintain runbooks, and knowledge articles. Participate in incident/ infra issue resolution.

Minimum Qualifications

- 4+ years of experience in Site Reliability Engineering, DevOps

- Strong foundation in programming language (Java), scripting (Python / Bash / LUA) and AWS Cloud.

- Education: Bachelor’s or Master’s degree in Computer Science or a related field (equivalent practical experience).

Required Qualifications

Must-Haves

- Knowledge of SLIs/SLOs and performance benchmarking

- Deep expertise in AWS (ECS, Lambda, CloudFormation/Terraform, IAM, networking, security controls)

- Solid understanding of telemetry data types: metrics, logs, and traces

- Ownership mindset - you've owned SRE-level reliability (SLOs/SLIs, incident management, runbooks, post-mortems)

- Expertise in observability stacks (Datadog, CloudWatch, ELK/Kibana, or equivalent)

- Ability to proactively identify and resolve platform issues, ensuring high availability, minimal downtime, and a streamlined integration experience for users.

- Strong communicator who can collaborate effectively with cross-functional teams (product, operations, architecture) to ensure platform reliability.

Nice-to-Haves

- Experience in a regulated industry (healthcare, fintech, or similar) with working knowledge of compliance frameworks (HIPAA, SOC 2, HITRUST)