Senior Software Test Engineer I

About the role

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences.

Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds.

Game-changers, innovators, culture-lovers—and humankind.

We invite discovery and debate. We recognize key moments as milestones.

We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference.

Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise!

Provides support to the Quality Engineering teams, with a high attention to detail in a disciplined agile environment.•Researches, analyzes, and documents findings.•May influence others within the Engineering team through the explanation of facts, policies, and practices.•Tests complex API, web, and mobile-based applications that reference database back-end systems.•Creates and maintains automated test cases, executes test suites, reviews and diagnoses reported bugs, and ensures overall system quality prior to a customer release.•Designs, develops, maintains, and troubleshoots automated suites of tests through continuous integration for value-added feedback.•Designs, develops, executes, and maintains robust test automation frameworks and test suites using Playwright for web application testing across multiple browsers and platforms.•Possesses strong experience in Playwright-based test automation, including UI testing, API validation, test data management, parallel execution, reporting, and CI/CD pipeline integration.•Derives testing requirements throughout the development cycle.•Reproduces, debugs, and isolates problems and verifies fixes.•Assists in creation of software artifacts including test plans, test cases, test procedures, and test reports.•Plans test schedules and/or strategies in accordance with project scope and delivery dates.•Reviews software documentation to ensure technical accuracy, compliance, and completeness and to mitigate risks.•Provides feedback and recommendations on software usability and functionality.•Identifies program deviance from standards and suggests modifications to ensure compliance.•Develops and specifies standards, methods, or procedures to determine product quality or release readiness.•Conducts historical analyses of test results.•Collaborates with colleagues to evaluate or diagnose problems and recommend possible solutions.•Demonstrates hands-on experience with AI-powered engineering and developer productivity tools such as Cursor, GitHub Copilot, or similar AI assistants to accelerate test design, automation development, debugging, code reviews, and quality engineering activities.•Leverages AI tools to improve test coverage, generate and optimize automated test scenarios, analyze defects, enhance productivity, and drive overall quality engineering effectiveness while adhering to organizational security and compliance standards.•Applies automation best practices and modern Quality Engineering techniques to build scalable, maintainable, and reliable testing solutions that support continuous delivery and rapid product innovation.•Preferred SkillsExperience with modern test automation frameworks, CI/CD pipelines, and cloud-based testing platforms.•Hands-on expertise in Playwright automation for web applications.•Practical experience using AI-assisted development tools such as Cursor, GitHub Copilot, or equivalent to improve engineering productivity and software quality.•Strong analytical, debugging, and problem-solving skills with a quality-first mindset.