Senior Data Scientist, Retention & Product

We're hiring an ML-focused Data Scientist to own retention and churn for CookUnity. In a weekly subscription business, retention is the engine of growth — the gap between a healthy customer and a churned one is often just a few weeks of activity. Your job is to predict who's at risk, understand why they leave, and power the interventions that keep customers ordering and win back the ones who go. This is a hands-on role embedded with Product, CRM, Marketing, and Engineering.

• Churn & retention modeling: Build churn/survival models and lifecycle-state models that flag at-risk customers early and anticipate where each customer is heading.
• Intervention & reason understanding: Power the retention interventions that act on that risk — save flows, skip/pause deflection, lifecycle messaging — and classify why customers churn so the response fits the reason rather than being generic.