Senior Research Lead

About the job

The people who work at Apple don't just build products; they craft the kind of wonder that has revolutionized entire industries. It's the diversity of those people, their backgrounds, and their ideas that inspires the innovation running through everything we do, from amazing technologies to industry-leading services and exceptional customer experiences, strengthening our dedication to leaving the world better than we found it. A job at Apple is unlike any other you've had: you will be challenged, you will be inspired, and you'll be proud. We invite you to be part of this journey.

Description

The Services Consumer Insights team is looking for a Senior Research Lead who will be responsible for managing quantitative and qualitative research studies for Apple Services. You will own studies end-to-end and partner closely with cross-functional teams to answer key strategic questions through rigorous, well-designed research. You will be a strategic thinker, influential communicator, and hands-on operator capable of translating business objectives into clearly defined research plans and delivering clear, actionable insights and recommendations that inform business decisions. An open mind, intellectual curiosity, analytical mindset, and eagerness to problem-solve are essential. Your role will be critical as Apple continues to pursue its ambitious growth objectives for Services. This role reports to the Head of Strategy, Planning and Consumer Insights, and is based in Los Angeles.