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About the job
Do you want to help build some of the largest and most consequential enterprise
and customer technology systems in the world? Join Apple’s Information Systems
and Technology (IS&T) organization. IS&T is the engine behind everything Apple
does for customers and for the people who build for them. It’s Apple’s central
nervous system. Supporting 2.5 billion active Apple devices, processing billions
of secure transactions, and keeping the technology that defines modern life
running flawlessly, IS&T makes the impossible feel effortless. Do you love
building solutions to handle global complexity and immense scale? Imagine what
you could do here. Infrastructure Services is part of IS&T and the foundation of
Apple’s global network operations — managing data center equipment and systems
to deliver compute, storage, and networking services for teams across Apple,
including its internal developer community. From individual facilities to a
worldwide network, Infrastructure Services ensures the technology underneath
everything works without question. We are seeking an experienced and highly
motivated Senior Enterprise Network Reliability Engineer to join Apple’s
Enterprise Networks Reliability Engineering team. This role is responsible for
engineering, automating, and continuously improving the reliability,
scalability, and operational excellence of Apple’s global enterprise network
services.
As a Senior Enterprise Network Reliability Engineer, you will partner across
software, infrastructure, architecture, operations, and security teams to design
and continuously improve resilient enterprise network services. As Apple evolves
toward modern Access Fabric architectures, you will play a key role in
delivering highly reliable wired and wireless services supporting Engineering,
Product Development, Corporate Services, and Apple’s growing portfolio of
critical business, executive, product launch, and global events. This is a
hands-on engineering role that extends beyond Apple’s traditional campus
environments. You will design, build, deploy, and support complex network
environments at offsite and temporary locations, often working within unique
technical, physical, and time-sensitive constraints. You will translate event
and business requirements into resilient network designs and take ownership from
initial architecture and planning through onsite deployment, validation,
operational readiness, live-event support, and post-event improvement. You will
develop automation, intelligent operational workflows, and observability
capabilities that proactively detect, investigate, and prevent
customer-impacting issues, helping transform enterprise network operations from
reactive support toward predictive and increasingly autonomous reliability
engineering. We’re looking for engineers who are naturally curious, take
end-to-end ownership, and are passionate about solving complex problems through
engineering rather than operational workarounds. Successful candidates thrive in
collaborative environments, embrace continuous learning, challenge conventional
approaches, and use software, automation, observability, data, and AI to build
intelligent, resilient, and scalable network services.
8+ years of experience in Network Reliability Engineering, Site Reliability
Engineering, Enterprise Network Engineering, or a related infrastructure
engineering discipline. Demonstrated experience designing, engineering, and
operating highly available, large-scale enterprise wired and wireless network
services. Strong knowledge of enterprise networking technologies and protocols,
including TCP/IP, IPv6, routing, switching, VLANs, QoS, multicast, and network
security fundamentals. Strong hands-on engineering and troubleshooting
experience with complex wired and wireless network environments, including the
ability to diagnose and resolve issues across multiple infrastructure layers.
Experience developing automation or software-driven solutions using scripting,
APIs, or comparable technologies to improve network engineering and operational
workflows. Experience using telemetry, monitoring, metrics, logging, or
analytics to assess infrastructure health, performance, reliability, and
customer experience. Demonstrated end-to-end ownership of complex technical
problems from requirements and design through implementation, validation,
operational readiness, and continuous improvement. Strong communication and
collaboration skills with the ability to work effectively across engineering,
architecture, infrastructure, security, operations, and business teams. Ability
and willingness to travel domestically and internationally and work hands-on in
offsite and temporary environments to design, deploy, validate, troubleshoot,
and support business-critical network infrastructure for events, product
launches, executive engagements, and other strategic initiatives. Bachelor’s
degree in Computer Science, Information Technology, Computer Engineering,
Electrical Engineering, or a related technical discipline, or equivalent
practical experience.
Deep experience with modern enterprise network architectures, including Access
Fabric, Software Defined Networking (SDN), EVPN/VXLAN, network virtualization,
and intent-based networking. Advanced enterprise wireless networking experience,
including RF design, high-density wireless, client experience, roaming
optimization, spectrum analysis, 6 GHz, and Wi-Fi 6E/7 technologies. Experience
designing and delivering network infrastructure for large-scale global events,
product launches, executive engagements, temporary venues, or other highly
visible production environments. Experience engineering temporary or rapidly
deployed network environments involving high-density wireless, complex RF
conditions, resilient wired infrastructure, diverse WAN connectivity, and
demanding performance and availability requirements. Experience building
software-driven infrastructure solutions using technologies such as Python, REST
APIs, Git, CI/CD pipelines, Infrastructure as Code, Ansible, Terraform, or
modern DevOps engineering practices. Experience developing observability
platforms using network telemetry, service-level indicators, metrics, logging,
analytics, dashboards, and operational data pipelines. Experience developing or
integrating Generative AI, Large Language Models (LLMs), agentic AI workflows,
or AI-assisted engineering tooling to improve investigation, automation,
operational analysis, and engineering productivity. Advanced knowledge of
networking protocols and technologies including IPv6, BGP, OSPF, VXLAN, EVPN,
multicast, QoS, and network security. Hands-on experience with enterprise
networking and security platforms from Cisco, Juniper, Arista, Aruba, Palo Alto
Networks, Fortinet, or equivalent technologies. Experience with enterprise
security architectures, Zero Trust principles, identity-based networking,
network access control, and secure-by-design engineering practices. Experience
with cloud networking and hybrid infrastructure across AWS, Azure, Google Cloud
Platform, or equivalent cloud environments. Industry certifications such as
CCNP, CCIE, JNCIP, CWNP, or equivalent demonstrated technical expertise.
Demonstrated technical leadership, sound engineering judgment, and the ability
to influence architectural and engineering direction across multiple
organizations. Passion for continuous learning, engineering innovation, and
evaluating emerging technologies that improve reliability, automation,
scalability, and operational excellence.
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