Forward Deployed Architect { Mumbai}

About the role

About DevRev

At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.

About the Role: As a Forward Deployment Architect, you will serve as a hands-on senior technical architect on the Applied AI Engineering team, owning the end-to-end design and delivery of AI-driven business transformation projects.

You'll work closely with pre-sales teams to scope technical integration and implementation strategies, translating business requirements into architectural solutions. Once opportunities move to post-sales, you'll own the detailed technical designs from original scoping documents and drive execution including hands-on coding to build proofs-of-concept, custom integrations, and solution prototypes that validate technical feasibility.

As the technical owner of the customer relationship, you'll partner cross-collaboratively to ensure successful delivery. Your role spans from understanding domain-specific customer needs to architecting scalable, agent-based AI solutions using DevRev's platform**, with direct involvement in implementing key technical components and debugging complex integration challenges.

This position requires a unique blend of enterprise architecture expertise, AI solution design, hands-on development skills, customer empathy, and cross-functional collaboration. You'll act as the connective tissue between pre-sales, customer success, engineering, and product teams, bringing our AI capabilities to life for real-world business impact.

What You'll Do:

- Customer-facing: 80% working directly with customers

- Design & Deploy AI Agents: Build, configure, and launch intelligent agents using the DevRev platform to solve real customer problems.

- Integrate Systems: Connect AI agents with external platforms (e.g., CRMs, APIs, databases) for seamless workflow automation.

- Optimize Performance: Tune prompts, logic, and agent configurations for accuracy, reliability, and scalability.

- Own Requirements: Partner with customers to deeply understand their needs and translate them into technical agent specifications.

- Prototype & Iterate: Lead live demos, build rapid proof-of-concepts, and refine solutions through customer feedback.

- Lead Execution: Define project plans, align internal teams, and ensure timely delivery of deployments.