Product Reliability Engineer

About the role

Divergent is building the new industrial age. Every day, our teams design, manufacture, and assemble advanced systems for some of the world’s most demanding industries. Our integrated engineering and manufacturing platform transforms complex designs into production-ready solutions, helping customers move faster, build smarter, and deliver critical systems when they matter most. Divergent is a qualified Tier 1 supplier to global automotive OEMs and supports leading U.S. aerospace and defense companies.

Join us and help push the boundaries of what can be built.

Purpose

We are seeking a Product Reliability Engineer to join our growing team. This role will play a critical part in ensuring the quality and reliability of our products and processes, working closely with cross-functional teams to develop innovative solutions for high-precision manufacturing. As a Product Reliability Engineer, you will lead quality control initiatives, implement continuous improvement processes, and help drive the highest standards in production to meet customer and industry expectations.

The Role

- Process Improvement and Defect Reduction

- Lead initiatives to improve process efficiency and reduce defects by analyzing quality and production data to identify trends, root causes, and improvement opportunities.

- Implement robust process controls and standardize inspection procedures to enhance consistency, prevent recurring quality issues, and improve first-pass yield.

- Inspection Effectiveness and Quality Controls

- Optimize inspection strategies by leveraging advanced tools and techniques, including CMM programming, to balance precision with efficiency.

- Establish and maintain inspection criteria and acceptance standards aligned with customer requirements and industry best practices.

- Ensure inspection methods meet capability requirements through studies like Gage R&R and Cpk analyses.

- Customer Engagement and Quality Deliverables

- Quality liaison for customers, managing audits, addressing quality concerns, and ensuring timely resolution of issues.

- Prepare and deliver required quality documentation, including PPAP, FAIR, and other customer-specific deliverables, while facilitating customer reviews and audits.

- Collaborate with customers to clarify quality requirements and maintain alignment on deliverables and expectations.

- Nonconformance and Corrective Actions

- Manage nonconformance activities, including root cause analysis, corrective/preventive actions, and Material Review Board (MRB) processes.

- Track and analyze nonconformance trends to drive targeted quality improvements and reduce defect recurrence.

- Data Analysis and Reporting

- Monitor key performance indicators (KPIs), such as yield, defect rates, and on-time delivery, to identify improvement areas.

- Develop dashboards and reports to provide real-time visibility into quality performance and share actionable insights with stakeholders.