Software Engineer - Security Operations

About the role

Electrosoft Services, LLC is an award-winning company that provides comprehensive technology-based solutions and services to federal customers. While cybersecurity is our specialty, we also focus on ICAM, Zero Trust, digital engineering and transformation, and enterprise AI and intelligent automation. We always seek to delight our customers, so we retain highly qualified employees and offer them meaningful work, growth opportunities, and work-life balance. What sets us apart from all other contractors is the sense of teamwork our employees feel – and the knowledge that outstanding effort is recognized and rewarded. The camaraderie we share emanates from Lunch & Learn sessions where we explore new ideas together, fun group activities ranging from escape rooms to miniature golf, and much, much more. If we’ve described you and your dream workplace, please apply and share in the many benefits and opportunities we offer.

Software Engineer – Security Operations

Responsibilities and Duties:

- Possesses at least 10 years of hands-on, software engineering experience with at least 5 years of direct experience configuring, customizing, and supporting the Enterprise Governance Risk and Compliance (currently RSA Archer) platform within a federal enterprise environment.

- Design, implement, and maintain complex GRC platform and application use cases, including POA&M management, Security Incident handling, System Inventory tracking, and ATO workflow automation, aligning to HHS security processes and with appropriate approvals including functional lead(s).

- Build and maintain advanced GRC platform features such as Data Driven Events (DDEs), calculated fields, cross-reference relationships, and subform rollups to support integrated FISMA, CDM, and FedRAMP workflows.

- Develop secure REST and SOAP APIs for the GRC platform and application to support data integrations with CDM, HSDW, and enterprise data reporting platforms, ensuring alignment with OMB, NIST 800-53 Rev. 5, and Zero Trust principles.

- Create custom reports, iViews, dashboards, and level-driven access logic for user groups across multiple HHS OpDivs and mission-specific roles.

- Provide hands-on support for all stages of the Dev > UAT > Prod pipeline across HCAP-managed environments.

- Perform troubleshooting and root cause analysis in collaboration with Lab Administrators, DBAs, and QA team during development, deployment, and incident escalation cycles.

- Participate in weekly release meetings, providing technical demonstrations of new functionality to stakeholders, and leading remediation of system defects or change requests.

- Use tools like ServiceNow or Remedy to manage tickets, document issue history, and communicate with OpDiv representatives regarding technical changes and support status.

- Maintain and version control use case documentation including GRC platform Configuration Guides, Workflow Maps, Field/Relationship Inventory, and Change Logs.