Engineering Manager - Performance & Reliability

About the role

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year.

Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

Driven to build the best value for our customers, our work involves a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 with ultra-low latencies and solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

With Cloud at its core, Platform Engineering powers the entire product development lifecycle. From initial testing to global deployment and 24/7 operations, we enable a true DevOps culture. We provide a fast-paced, open, and collaborative environment that encourages team members to lean in, experiment, and discover their full potential through continuous learning.

You:

We are looking for an experienced Engineering Manager to lead this team. You've built and operated distributed systems at scale — you know the difference between theoretical reliability and keeping a platform running 24/7 with strict latency budgets. You're not satisfied with "good enough" — you proactively identify reliability risks, push for automation over manual intervention, and raise the engineering bar for your team and adjacent teams.

Processing 10B+ events/month with strict latency and availability requirements, in our "you build it, you run it" culture, every engineering team owns the reliability of their services. The Performance & Reliability team exists to raise the bar across all of them — building the platform capabilities, tooling, and operational standards that make it easy for teams to ship reliable software and hard to ship fragile software.

Your Day to Day

- Team Leadership: Lead and mentor a team of highly skilled Engineers, fostering a culture of technical excellence and continuous growth.

- Reliability Ownership: Own the reliability roadmap — identifying, prioritizing, and executing on technical debt that threatens system health. Drive a "you build it, you run it" mindset focused on automation and reducing operational friction.