What You'll Bring
You will likely be successful in this role if you have:
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5+ years of hands-on Salesforce QA, Quality Engineering, or Salesforce testing experience within enterprise environments.
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Proven experience testing Salesforce implementations supporting Public Sector clients and Government Cloud environments.
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Extensive experience developing, executing, and maintaining automated test scripts and test automation frameworks.
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Strong hands-on testing experience across Salesforce Government Cloud, Service Cloud, Experience Cloud, Lightning Experience, and Salesforce Flows.
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Experience validating Salesforce declarative automation, business processes, platform configurations, and custom functionality.
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Strong understanding of Salesforce security architecture, including user roles, Profiles, Permission Sets, Sharing Rules, and access controls.
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Experience performing functional, regression, integration, system, end-to-end, API, and User Acceptance Testing.
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Hands-on experience utilizing Copado for Salesforce DevOps, automated testing, and release validation.
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Experience testing integrations involving REST/SOAP APIs, web services, middleware platforms, and external systems.
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Experience with test planning, requirements traceability, defect management, test execution, and reporting.
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Strong working knowledge of Agile/Scrum delivery methodologies, sprint cycles, and release management practices.
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Experience working in regulated, compliance-driven, or government-focused technology delivery environments.
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Strong analytical and troubleshooting skills with the ability to identify defects, investigate root causes, and validate corrective actions.
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Excellent communication and collaboration skills, including the ability to engage directly with government clients, business users, and technical stakeholders.
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Strong attention to detail and the ability to manage testing priorities across multiple workstreams and deadlines.
How You Work
The ideal candidate will
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Bring a quality-first mindset to Salesforce delivery, taking ownership of testing activities and ensuring solutions are thoroughly validated before release.
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Approach complex testing challenges with analytical thinking, curiosity, and a structured approach to identifying and resolving issues.
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Collaborate effectively with developers, architects, business analysts, and Public Sector stakeholders to maintain alignment between requirements, functionality, and testing outcomes.
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Balance thoroughness with delivery timelines, prioritizing testing activities based on business impact, technical risk, and release readiness.
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Communicate defects, testing results, and potential risks clearly, helping technical and non-technical stakeholders make informed decisions.
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Adapt comfortably to changing priorities, evolving requirements, and the governance expectations of government and regulated client environments.