Senior Platform Engineer

About the role

Hi 👋 we’re Genio. We create beautifully simple learning tools that boost knowledge, skills, and confidence.

- We’re a SaaS scale up and one of the fastest growing tech companies in the North.

- There’s 90+ of us around the UK with our HQ in Leeds.

- Our software is award-winning and used by 100,000s of students at over 1,000 universities & colleges worldwide.

- We’re growing so we can achieve our mission to support 1 million students to become better learners by 2030.

🚀 About the role

Career track: IC4

Unit: Shared services

As a Senior Platform Engineer, you help set the strategy for Genio's infrastructure end-to-end — from design through to running it in production. You work with squads on feature work to advise/set direction, and ensure reliability, security, and cost efficiency. You drive the design and implementation of best-practice cloud infrastructure, automation frameworks, and tooling that enable scalability, reliability, and efficiency for engineering teams in both business units. Working closely with engineers, testers, and data colleagues, you lead initiatives to enhance platform capabilities, optimise performance, and champion DevOps principles.

Responsibilities:

- Evolving Genio's cloud infrastructure: Architect and optimise cloud infrastructure to ensure scalability, security, and resilience. Shape long-term infrastructure strategy and apply Infrastructure as Code and CI/CD best practices.

- Maintaining and improving observability of Genio's applications: Implement comprehensive monitoring, alerting, and distributed tracing capabilities. Champion the adoption of SLOs, SLAs, and SLIs.

- Leading incidents and post-incident learning: Support as an incident lead for PlatformOps, coordinate the response, run blameless post-incident reviews, and track actions to completion.

- Driving automation of repetitive tasks: Develop scalable automation frameworks to streamline engineering workflows and improve efficiency.

- Raising the technical capability of other teams: Act as a technical advisor, provide guidance and upskilling support for platform tooling, and mentor engineers across engineering teams.

👥 Meet the team

You will report to the Principal Platform Engineer and work most closely with:

- Principal Platform Engineer (Operations)

- Platform Engineer (Operations)

- Engineering teams in both business units

- Production Support Engineer (Operations)

- Senior Data Engineer (Operations)

👤About you:

Essential:

- Systems design and judgement: Takes an ambiguous problem, defines options, makes trade-offs explicit, and writes clear design documents.

- Programming Skills: Strong experience in scripting and programming with Python and/or Bash for automation and tooling.

- Infrastructure as Code: Proficient with Terraform for infrastructure automation.