Required Experience and Education
- Bachelor's degree in computer science, Information Systems, or a related field is preferred.
- At least 1-2+ years of experience in ServiceNow Security Operations and CMDB implementation and integration.
- Hands-on experience configuring ServiceNow Vulnerability Response (VR) and Security Operations, including Flow Designer and workflow configuration.
- Experience integrating vulnerability scanners and security tools (e.g., Qualys, Tenable, Rapid7, Microsoft Defender, CrowdStrike) with ServiceNow via APIs.
- Working knowledge of vulnerability management concepts — CVSS, risk assessment, exploitability, and SLA-driven remediation.
- Understanding of ITOM concepts – CMDB, Discovery, and Service Mapping — and how asset context drives risk-based prioritization.
- Strong programming skills in Python, JavaScript, HTML/CSS, and other ServiceNow technologies.
- Embraces emerging technologies, including AI tools, to work smarter, solve problems, and drive better business outcomes.
Travel Requirements
Physical Requirements
- Sedentary work
- Substantial movement of the wrists, hands, and/or fingers for a minimum of 8 hours a day
- Required to have close visual acuity to view computer terminal and/or extensive reading for a minimum of 8 hours a day
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role.
We use Greenhouse Software as our applicant tracking system and Zoom Scheduler for HR screen request scheduling. At times, your email may block our communication with you. Please be sure to check your SPAM folder so that you don't miss updates on your application.
Why GuidePoint?
GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1,300 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 6,200 customers.
Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.
This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.
Some added perks….
- Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
- Group Medical Insurance options: Zero Deductible PPO Plan (GuidePoint pays 90% of the premium for employees and 70% for family plans (spouse/children/family) or High Deductible Health Plan with HSA (GuidePoint pays 100% of the employees premiums and 75% for family plans (spouse/children/family). If you choose the High Deductible / HSA plan, GPS will contribute in 4 equal quarterly installments: ($850 per EE annually / $1750 per family annually (includes spouse/children/family options)
- Group Dental Insurance: GuidePoint pays 100% of the premium for employees and 75% of family plans
- 12 corporate holidays and a Flexible Time Off (FTO) program
- Healthy mobile phone and home internet allowance
- Eligibility for retirement plan after 2 months at open enrollment
- Pet Benefit Option