Customer Engineering - Lead Customer Engineer

About the role

Applied Intuition, Inc. is powering the future of physical AI. Founded in 2017 and now valued at $15 billion, the Silicon Valley company is creating the digital infrastructure needed to bring intelligence to every moving machine on the planet. Applied Intuition services the automotive, defense, trucking, construction, mining and agriculture industries in three core areas: tools and infrastructure, operating systems, and autonomy. Eighteen of the top 20 global automakers, as well as the United States military and its allies, trust the company’s solutions to deliver physical intelligence. Applied Intuition is headquartered in Sunnyvale, California, with offices in Washington, D.C.; San Diego; Ft. Walton Beach, Florida; Ann Arbor, Michigan; London; Stuttgart; Munich; Stockholm; Bangalore; Seoul; and Tokyo. Learn more at applied.co http://applied.co.

We are an in-office company, and our expectation is that full-time employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments. This in-office expectation does not apply to contractor positions

ABOUT SEOUL

Applied Intuition entered the Korean market in 2020. The team has rapidly grown over the past few years and established strategic relationships with major Korean automotive OEM customers. Based in Gangnam, the Seoul site consists of more than 10 employees who previously come from LG, Ansys, Unity, and other renowned companies.

ABOUT THE ROLE

We are looking for a Lead Customer Engineer to drive business-critical multi-disciplinary engineering projects from concept through execution. This role will leverage strong leadership, communication, planning, and engineering skills to help us manage the increased complexity of our releases and customer requests. Our ideal candidate has lots of experience shepherding complex releases in a fast-paced and customer-centric environment. This position will work cross-functionally with our Engineering, Operations, Sales, Customer & Product teams.

Our Lead Customer Engineer has a unique mix of software expertise, domain knowledge, and an execution-driven mindset. Using these skills, you will work closely with engineering teams to ensure that Applied's products deliver maximum impact toward our customers' autonomy initiatives. This isa high-visibility role that is central to the success of the customer and to the growth of Applied's Korea office.

At Applied Intuition, you will:

- Help execute end-to-end account strategy for a major enterprise customer.

- Serve as the main customer-facing point of contact, managing executive and leadership relationships

- Lead large, multi-workstream customer programs - coordinating delivery across simulation, validation, and autonomy workstreams toward key milestones