Senior DevOps Engineer

About the role

POWER A WORLD OF TRUST

Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.

Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.

We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!

About Incode

Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.

The Impact You’ll Make

As a Senior DevOps Engineer at Incode, you will be the backbone of our cloud infrastructure. You'll architect and evolve scalable, cloud-native systems that power secure and seamless identity experiences, leveraging Kubernetes (AWS EKS), Terraform, and AWS. Your work will accelerate deployments, fortify monitoring and observability, and ensure reliability at global scale. Partnering closely with our developers, you'll transform complex challenges into resilient, automated solutions that keep our applications highly available and performant. You will be a key enabler of speed, trust, and innovation - driving how Incode builds, delivers, and scales AI-driven identity verification for the world.

On-call, up front: the DevOps team does not carry 24/7 on-call. A separate SRE team owns incident response.

What You’ll Own & Drive

- Cloud-Native Infrastructure - Design, implement, and maintain Kubernetes-based environments (AWS EKS) that deliver scalability, resilience, and security.

- Infrastructure as Code (IaC) - Implement and manage Terraform-driven automation to ensure consistency, repeatability, and reliability across all client deployments.

- Production Reliability - Troubleshoot and resolve issues in live environments, minimizing downtime and ensuring seamless customer experiences.

- Monitoring & Logging - Build and optimize observability solutions with Prometheus, Loki, ELK, or similar stacks, tailoring systems to business and performance needs.

- GitOps & Delivery - Work with ArgoCD-based GitOps workflows as part of the deployment pipeline, alongside GitHub Actions CI/CD.

- Engineering Standards - Contribute to and refine internal best practices, methodologies, and automation frameworks that elevate the DevOps culture.