IT Operations Engineer
Jane Street, London, England, United Kingdom +1
About the job
About the Position
We’re seeking an IT Operations Engineer to support, configure and maintain multiple systems across all of our technology stacks, including desktop environments, network infrastructure and various application platforms. Working closely with specialised teams across the firm, you will help build and maintain the infrastructure that powers our trading operations.
Technology is central to our business, and you’ll play a crucial role in responding to tech support requests, building and configuring Windows, Linux and macOS laptops, desktops and servers, supporting our Windows domain infrastructure, monitoring critical systems and helping with projects to optimise the way we work. You’ll also design, build and maintain automations with code to streamline recurring IT support tasks, reduce manual toil and improve team scalability.
Your success will depend on exceptional problem-solving abilities and interpersonal skills as you collaborate with our technically-sophisticated users. The role demands real-time troubleshooting expertise, patient listening, comfort with asking clarifying questions and the humility to acknowledge mistakes. You'll experience immediate feedback and the satisfaction of seeing your solutions directly impact our business.