Technical Success Manager
JFrog, Germany +1
About the job
Residency in Germany is required. This role is currently fully remote
At JFrog, we’re reinventing DevSecOps to help the world’s greatest companies innovate. Our team of industry-leading software security experts is a true pioneer, constantly pushing the boundaries with original research and technological innovation. JFrog is a special place with a unique combination of brilliance, spirit, and just all-around great people. Thousands of customers, including the majority of the Fortune 100, trust JFrog to manage, accelerate, and secure their software delivery from code to production – a concept we call “liquid software”. Wouldn't it be amazing if you could join us on our journey?
We’re looking for a talented and experienced Technical Success Manager for the DACH region to enable outcome-focused engagements with JFrog customers, focusing on three aspects:
- Accelerate adoption of JFrog products and value realization
- Explore new opportunities for expansion by understanding the scope of customer use cases
- Enhance customer loyalty
As a Technical Success Manager at JFrog you will…
- Be the customer’s trusted advisor
- Focus on the customer’s continuous interactions with JFrog, the customer’s lifetime value, and the associated NPS/CSAT scores