Head of Forward Deployed Engineering
Assort Health, San Francisco
The role
As the Head of Forward Deployed Engineering at Assort Health, you'll build and lead the team responsible for turning our AI agent platform into production systems for our largest and most complex healthcare customers. Your team sits at the intersection of engineering, product, and customer success — owning the technical implementation of health system deployments, custom EHR integrations, and workflow builds that bring AI agents to life.
You'll scale the FDE organization from a small team to 10+ engineers, establish repeatable deployment patterns, and create the feedback loop that turns field learnings into platform improvements.
What you will do
- Scale the Forward Deployed Engineering team, including hiring, coaching, and developing a high-performing organization.
- Own end-to-end technical delivery for our most strategic customers.
- Partner closely with cross-functional teams to translate customer needs into scalable technical solutions and influence product roadmap based on field insights.