Staff Full Stack Engineer

About the role

A little about us…

Knit is the AI-native research agency. We help the world's most iconic brands make confident decisions through deep customer understanding. Knit pairs our AI-native tooling with world-class researchers to run quant and qual at scale - delivering executive, decision-ready insights to inform billion dollar decisions. Teams at Amazon, Mars, T-Mobile, Paramount, McCormick, Nestle, Medtronic and 100+ others trust Knit to bring real customer voices into their biggest decisions.

Knit recently closed its Series B, raising $60M+ to date. Our team of ~80 is US remote friendly, with headquarters in our NYC midtown office. Our team is built with operating talent from Kantar, Ipsos, Doordash, Square, Hatch, and unicorn startups.

Come build with us!

Overview

We’re continuing to build out our NYC engineering team and are looking for exceptional builders who are resourceful, deeply technical, and thrive in high-ownership environments.

As an early member of the team, you’ll play a key role in shaping the core of our platform and contributing to a team that will scale to 20+ engineers over the next 18 months. You’ll build and orchestrate AI agents, explore new UX paradigms, and work on some of the hardest problems in applied AI with meaningful ownership across the stack.

Responsibilities | What you will own...

Primary responsibilities of this role:

- Own 0→1 and 1→N features across the stack, from design docs to building high-throughput data pipelines and scalable FastAPI services.

- Architect and own the core agent orchestration engine, designing complex, multi‑agent LLM workflows (routing, tool‑use, memory, evaluation) with deterministic fallbacks, guardrails, and auditable actions required by enterprise users.

- Build AI‑native, human‑in‑the‑loop UIs. Craft React/Next.js interfaces that let users collaborate safely with agents, with transparency and explainability by design.

- Develop the "factory for the factory". Build our experimentation platform: CI/CD for prompts and agents, offline/online evals, drift detection, safety layers, and rollout controls.

- Ship fast, safely. You’ll instrument everything for reliability, write concise design docs, add robust tests, and build dashboards and alerts for features you launch.

- Partner cross‑functionally with Product, AI, Design, CS; talk to customers and SMEs, and turn ambiguous problems into shipped product.

- Obsess over performance, optimizing for latency across the system: caching, model selection, distillation, batching, vector search, and infrastructure efficiency (GPU/CPU).

- Operate what you build. This includes on‑call ownership, leading incident response, and driving learning through blameless postmortems.

- Level-up the team around you. Mentor and collaborate with other engineers to help make the entire team better.

This role is for you if...