Engineering Manager

About the role

ABOUT AURELIAN

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need.

AVA https://www.aurelian.com/ava is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies.

CORA https://www.aurelian.com/cora supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

The problem we're solving is serious. The average emergency communications center is 30% understaffed nationwide. Staffing shortages drive burnout and attrition, which makes the shortage worse. Meanwhile, 60-80% of the calls coming in aren't even emergencies at all. Aurelian addresses both sides of that equation: AVA reduces unnecessary call volume, and CORA makes every emergency call more manageable for the people handling it.

Aurelian is live in centers across the country, answering thousands of non-emergency calls every day, and is backed by New Enterprise Associates https://www.nea.com/blog/aurelian-ai-agents-powering-the-911-call-centers-of-the-future and Y Combinator https://www.ycombinator.com/companies/aurelian. Aurelian is growing rapidly; we are hiring people who want to help scale this work and make a real difference in public safety infrastructure for communities across the country.

WHY JOIN US

We're hiring an Engineering Manager to lead a small pod and own a key surface area of the product. This is a hands-on, player-coach role on a path to a full EM seat. You'll write code every week, set technical direction, mentor your pod, and help with hiring.

This role is for the engineer who already leads without the title - you mentor other engineers, you drive projects that need coordination across people, you're who teammates go to before they go to their manager. You want your next chapter to be about growing a team, without having to put the keyboard down on day one. If that's you, we want to talk.

WHAT YOU'LL BE DOING

- Lead a small pod. 3-4 engineers in your surface area. Own technical direction and code review. As the team grows, you'll pick up 1:1s, growth plans, and performance work.

- Stay hands-on. Ship code, review code, debug production issues. You should never get more than a few days away from the codebase.

- Develop the engineers around you. Pair, mentor, coach. Help the engineers on your pod grow toward bigger scope and impact.