Engineering Manager - Integrations

About the role

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Mark43 is a public safety technology company trusted by over 200 police forces worldwide. We build AWS cloud-native software that police forces and emergency services rely on in their most critical moments, from managing custody records to dispatching officers in the field.

We're part of a 400-person global company, but the UK team operates with startup energy: small enough that your work is visible, big enough that you're backed by serious investment.

We're hiring an Engineering Manager to provide hands-on technical leadership for the team building integrations that make our platform work seamlessly with the systems public safety agencies depend on.

What You'll Do

We are seeking an Engineering Manager - Integrations who will serve as the technical leader for the engineers responsible for integrations between Mark43's core platform and mission-critical third-party systems. You'll combine people leadership with managing delivery timelines of business-critical integrations. Shaping architecture, leading complex implementation work, reviewing designs and code, and helping the team solve difficult distributed-systems problems. You'll partner closely with Product, Engineering, and other technical teams to turn customer and operational needs into reliable APIs, data pipelines, and messaging layers. This is a hybrid role requiring at least three days per week in our Manchester office to support strong team collaboration.

- Coordination and collaboration with the US-based counterpart to ensure alignment with technology and business goals.

- Making and guiding architecture decisions across REST APIs, message queues, data pipelines, webhooks, and event-driven workflows.

- Lead the design and delivery of complex, high-impact integrations from discovery through production, breaking ambiguous problems into clear technical approaches and executable plans.

- Stay hands-on through design reviews, code reviews, prototyping, debugging, and targeted implementation work, especially on the team's most complex or high-risk problems.

- Drive technical excellence in reliability, scalability, security, performance, error handling, testing, observability, and operational readiness for mission-critical distributed systems.

- Partner closely with Product, Engineering, customers, and partner technical teams to define API contracts, integration patterns, technical trade-offs, and sequencing for roadmap work.

- Mentor engineers through technical coaching, pairing, feedback, and thoughtful delegation, helping them grow their judgement and take on increasingly complex ownership.

- Manage and support the engineers on the team through regular 1:1s, clear expectations, feedback, career development, and a healthy, inclusive team environment.