Outcome Customer Engineer, Retail, Google Cloud

About the job

Minimum qualifications

• Bachelor's degree or equivalent practical experience.
• 6 years of experience with cloud native architecture in a customer-facing or

support role.

• Experience in deployment planning, orchestration, or change management.
• Experience in programming languages, debugging, or systems design.
• Experience working with, presenting to, or influencing technical stakeholders

or executive leaders.

Preferred qualifications

• Experience working with product and capacity teams to resolve technical and

capacity blockers.

• Experience with object-oriented programming languages (i.e., Python, Java),

and using technical proficiencies to remove blockers and accelerate customer deployment.

• Experience guiding customers through the organizational change and delivery

preparation needed to adopt new, cloud-powered business processes.

• Experience with development or implementation of AI agents in an enterprise