Global Production Systems Engineer

About the job

Meta is seeking an experienced Production Systems Engineer to join the Data Center Operations team. Our data centers and the tens of thousands of servers installed within them form the foundation upon which Meta's rapidly scaling infrastructure operates and upon which innovative services are delivered. Meta is at the leading edge of the global data center industry in both design and operations. This role requires a forward-thinking systems professional with deep experience leveraging diverse software tools to identify automation solutions for complex operational challenges. The ideal candidate performs deep data analysis to prioritize server repair automation in a hyperscale environment, drives solutions through code, and collaborates effectively with globally distributed teams through clear written communication.

Responsibilities

Identify and root cause systemic issues across the server fleet and drive resolutions to maximize uptime and utilization by leveraging hardware failure data and diagnostic telemetry Write, review, and maintain code for diagnostic and automation tooling that supports quality and efficient delivery of production servers at hyperscale Own and develop diagnostic tooling requirements that enable frontline operations teams to efficiently manage and repair the server fleet Drive the escalation process for Data Center Operations to identify, root cause, and resolve complex tooling and hardware issues affecting fleet health Execute operational validation and verification activities for new product integration into the production environment Collaborate with cross-functional tooling teams to provide an operations-centric perspective on open issues and contribute to their development roadmaps Perform deep data analysis to prioritize automation opportunities for server repair workflows in a large-scale, heterogeneous hardware environment Build cross-functional relationships and influence policies and procedures to improve global data center operations consistency and efficiency Mentor other engineers on evaluating and resolving fleet issues and defining improvements to tools and operational processes Travel up to 25% to support global data center operations and new site deployments