Manager of Data Analysis, Production Support

Natera, US Remote +1

The role

Important: This position will work in one of the following three Extended-Hours Support (ExHS) shift teams:

Weekend Shift Team

1a. Rotation 1: Sunday to Thursday (9AM–5PM), Friday and Saturday off 1b. Rotation 2: Tuesday to Saturday (9AM–5PM), Sunday and Monday off

Early-Morning Shift Team

2a. Rotation 1: Monday to Friday (4AM–12PM Pacific Time), Saturday and Sunday off 2b. Rotation 2: Tuesday to Saturday (4AM–12PM Pacific Time), Sunday and Monday off

Late-Evening Shift Team

3a. Rotation 1: Monday to Friday (3PM–11PM Pacific Time), Saturday and Sunday off 3b. Rotation 2: Sunday to Thursday (3PM–11PM Pacific Time), Friday and Saturday off

Behind every sample in Natera’s labs is a patient waiting on a result, whether that’s an expectant parent, someone monitoring their cancer, or a transplant recipient. The ExHS team supports those labs outside normal business hours, when production issues still come up and Lab Operations still needs answers. As Manager of Data Analysis, you lead one of the shift teams and work the queue alongside your analysts. You take on escalations yourself, review code, and help the team through difficult analyses, knowing that faster answers mean faster results for patients and their providers.

All jobs

Manager of Data Analysis, Production Support

Natera, US Remote +1

The role

Important: This position will work in one of the following three Extended-Hours Support (ExHS) shift teams:

Weekend Shift Team

1a. Rotation 1: Sunday to Thursday (9AM–5PM), Friday and Saturday off 1b. Rotation 2: Tuesday to Saturday (9AM–5PM), Sunday and Monday off

Early-Morning Shift Team

2a. Rotation 1: Monday to Friday (4AM–12PM Pacific Time), Saturday and Sunday off 2b. Rotation 2: Tuesday to Saturday (4AM–12PM Pacific Time), Sunday and Monday off

Late-Evening Shift Team

3a. Rotation 1: Monday to Friday (3PM–11PM Pacific Time), Saturday and Sunday off 3b. Rotation 2: Sunday to Thursday (3PM–11PM Pacific Time), Friday and Saturday off

What you need

Master's degree in a related field (e.g., Statistics, Data Science, Computer Science).
Minimum 5 years of working experience in a highly regulated environment, e.g., CLIA and/or FDA compliant settings.
Minimum 5 years of hands-on experience in data analysis and/or statistical modeling in data production, data engineering, data analytics, analytics production support roles.
Minimum 2 years in a team management role.
Knowledge of regulatory requirements, such as HIPAA and FDA guidelines.
Working knowledge of the business processes and requirements of diagnostic laboratories.
Proven track record in managing production escalations, data workflows, and team operations.
Experience with healthcare data, and clinical terminology is a plus.
Functional understanding of next-gen sequencing workflows.

Knowledge, skills, and abilities

Proficient in data analysis and statistical techniques.
Proficient in Python and SQL development.
Working knowledge of Snowflake platform technologies.
Strong SQL skills for querying and retrieving data from complex data sources in a structured format.
Strong understanding of various statistical concepts (parametric & non-parametric distributions, hypothesis testing, probability, regression).
Proficient in aggregating data, preparing, cleaning data, and data mining using SQL and Python.
Familiarity with machine learning techniques and their practical applications in real-world datasets.
Strong leadership and team management skills.
Excellent problem-solving and critical-thinking abilities.
Good documentation practices and coding style.
Strong verbal and written communication skills, with the ability to present technical findings to both technical and non-technical audiences.
Experience using version control systems such as GitHub or GitLab for managing code and collaboration.
Attention to detail and a commitment to data accuracy.
Ability to work collaboratively in a cross-functional team environment.
Strong integrity.

The pay range is listed and actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Remote USA

$140,000—$175,000 USD

Manager of Data Analysis, Production Support

The role

Manager of Data Analysis, Production Support

The role

What you need

Knowledge, skills, and abilities

Important notes

Leadership

Operational Excellence

Communication and Collaboration

Process Improvement and Innovation

Our opportunity

Pay and benefits

For more information

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