Forward Deployed Engineer, AI & Agentforce

NeuraFlash, Part of Accenture, Remote - United States +1

What you need

4+ years executing technical solutions, consulting, or solution engineering in client-facing environments. Direct engagement with key stakeholders during critical decision moments is mandatory.
2+ years hands-on experience building with Agentforce, Service Cloud, or comparable agentic AI architectures-building and architecting active solutions rather than outlining theoretical models.
Active Salesforce accreditations, including Agentforce Specialist, Platform Developer I, or System Administrator credentials.
Ability to perform rapid prototyping and real-time troubleshooting. You can stand up functional solutions quickly and analyze Flows, Apex, or agent execution traces to pinpoint root causes and resolve issues under pressure.
Strong grasp of enterprise architectural principles-including integration patterns, data models, and platform boundaries-to accurately align technical commitments with real-world capability.

All jobs

Forward Deployed Engineer, AI & Agentforce

NeuraFlash, Part of Accenture, Remote - United States +1

What you need

4+ years executing technical solutions, consulting, or solution engineering in client-facing environments. Direct engagement with key stakeholders during critical decision moments is mandatory.
2+ years hands-on experience building with Agentforce, Service Cloud, or comparable agentic AI architectures-building and architecting active solutions rather than outlining theoretical models.
Active Salesforce accreditations, including Agentforce Specialist, Platform Developer I, or System Administrator credentials.
Ability to perform rapid prototyping and real-time troubleshooting. You can stand up functional solutions quickly and analyze Flows, Apex, or agent execution traces to pinpoint root causes and resolve issues under pressure.
Strong grasp of enterprise architectural principles-including integration patterns, data models, and platform boundaries-to accurately align technical commitments with real-world capability.

Nice to have

Demonstrated background leading fast-paced competitive bake-offs, proof-of-value prototypes, or pre-sales engagements within the AI landscape.
Deep expertise in telephony and voice integration platforms such as Service Cloud Voice, Amazon Connect, Genesys, or NICE.
Familiarity with broader agentic ecosystems like Amazon Bedrock, Google Vertex AI, or contemporary LLM orchestration frameworks.
Background with modern enterprise data architectures including Salesforce Data 360, Snowflake, Databricks, or BigQuery.

What can you expect in the interview process?

Recruiter screen (phone) - 30 minutes
Introductory conversation to discuss the role and your experience
Peer interview (Video) - 45 minutes
You’ll talk through your career goals and relevant work examples
You’ll discuss challenges you have overcome and the tools you used to get there
Panel interview with real-time exercise (Video) - 60 minutes
The call will be split into two parts:
You’ll receive a prompt and talk through potential solution options and live on the spot (no offline preparation required)
You’ll get some time to interact with NeuraFlash delivery team members
Leadership interview (Video) - 45 minutes
You’ll meet with a member of our leadership team

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

What’s it like to be a part of NeuraFlash, Part of Accenture?

Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, or you're one of over half of our NeuraFlash, Part of Accenture Family who work remotely, we’re focused on keeping everyone connected and unified as one team.
Travel: Get ready to pack your bags and hit the road! For certain roles, travel is an exciting part of the job, with an anticipated travel commitment of up to 25%. So, if you have a passion for adventure and don't mind a little jet-setting, this opportunity could be your ticket to exploring new places while making a positive impact on clients.
Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn’t possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
Collaboration: You have a voice here! If you work with a team of smart people like we do, it’s a no-brainer to take suggestions and feedback on how to keep NeuraFlash, Part of Accenture thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
Celebrate Often: We take our work seriously, but we don’t take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don’t forget to slow down and celebrate the big things and the small things together.

Forward Deployed Engineer, AI & Agentforce

What you need

Forward Deployed Engineer, AI & Agentforce

What you need

Nice to have

Why NeuraFlash, Part of Accenture

Our core engagements encompass three core areas

You will have the opportunity to

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NeuraFlash, Part of Accenture