Sr. Network Engineer

About the role

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.

At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.

If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together

Role: Senior Network Engineer

Position Type: Permanent Location: Hyderabad / Bangalore (Work from office)

PRIMARY DUTIES include but not limited to:

Implementation Triage & Technical Escalation

- Serve as the lead escalation point for complex deployment issues during the Cisco‑to‑Fortinet/Juniper migration.

- Troubleshoot advanced problems involving Fortinet firewalls, Juniper switches, Juniper access points, and legacy Cisco devices during cutovers.

- Support field technicians and implementation teams with real‑time guidance, root‑cause analysis, and corrective actions.

Change Control & Governance (ServiceNow)

- Own the full lifecycle of network‑related change controls within ServiceNow.

- Create and review change requests with a focus on accuracy, risk mitigation, and compliance.

- Maintain high standards of operational discipline and audit readiness.

Network Engineering & Migration Execution

- Lead configuration, deployment, and optimization of:

- Fortinet firewalls (policies, VPNs, SD‑WAN, HA, segmentation).

- Juniper switches (EX/QFX series, VLANs, routing, security policies).

- Juniper access points and wireless controllers.

- Oversee migration activities including device staging, configuration validation, cutover support, and post‑deployment tuning.

- Ensure consistent application of templates, standards, and best practices across all branch refresh activities.

Documentation & Continuous Improvement

- Maintain detailed documentation of network designs, migration procedures, and configuration standards.

- Identify recurring issues and drive long‑term improvements to deployment processes and network architecture.

- Contribute to playbooks, runbooks, and knowledge‑sharing materials for engineering and field teams

COMPETENCIES:

- Industry certifications such as Fortinet NSE, Juniper JNCIS/JNCIP, or equivalent.