Head of Account Management - ISV Platform

NMI is looking for an experienced sales leader to lead, own, and grow NMI's US ISV book across two businesses: NMI Payments (card acceptance and acquiring) and Money Movement (account-to-account pay-ins and payouts on ACH, RTP and FedNow, through Dwolla, part of NMI since May 2026). Reporting to the VP Enterprise Sales, you'll lead the team that keeps our software partners, grows their volume and brings them onto more of the platform.

This is a builder's role. You'll design the coverage model, set the operating rhythm and define what great service looks like, then hold the team to it. You'll know it's working when partners stay, grow and recommend us to their peers.

This is a remote role based in the US, with travel of around 25%.

You'll lead a team of four channel account managers covering 525 software partners and about $40M in annual revenue. The team owns NMI's relationships with US ISVs from go-live to renewal, across card acceptance, acquiring, gateway, value-added services and, with Dwolla, account-to-account payments. Over the coming year, the team will bring the Dwolla and NMI Payments partner books together into a single coverage model, so partners get one standard of service across the whole platform.