DevOps Engineer II

About the role

DevOps Engineer II

Who We Are OpenEye, the cloud video platform company, provides solutions for video security, business intelligence, and loss prevention. For over 20 years, OpenEye has been committed to developing an easy-to-use, comprehensive video management system backed by Heroic Customer Service® and support. Our on-site and cloud-based products can be found protecting schools, hospitals, banks, retail stores, and other facilities worldwide. OpenEye’s solutions are available globally through our trusted network of certified service providers.

OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net .

OpenEye is proud to be one of the 2023 Best Places to Work in the Inland Northwest. Ready to join a casual, fun, and creative culture? Apply to join our team!

Job Summary OpenEye is seeking a highly skilled and motivated DevOps Engineer II to play a key role in our DevOps Engineering Team. In this individual contributor role, you will drive up to production-level DevOps tasks, contribute technical expertise, and add significant value to our organization. The ideal candidate is a strong programmer or scripter, excels in working within a collaborative team, and operates independently in complex operational and production environments.

As a DevOps Engineer II, you will be responsible for the managing the cloud environment, assisting developers with the release and deployment of software, building, maintaining, and monitoring the health of the environment using a combination of technical proficiencies, organizational aptitude and interpersonal skills, as well as learning and progressing with evolving technology, including advance agentic workflows. You’ll leverage your expertise to improve our DevOps workflows, debug challenging issues, and ultimately independently oversee deployments and production systems.

Role and Responsibilities

- Maintain highly available AWS-based infrastructure for global video and related services.

- Provide recommendations for platform scalability, performance, and cost optimization.

- Optimize CI/CD pipelines that deliver releases faster and more reliably.

- Automate environment provisioning, system updates, and security patch workflows.

- Collaborate with developers to containerize workloads and streamline service deployments.

- Partner with the SRE team on advanced monitoring and alerting systems and to define and maintain service-level objectives (SLOs) and ensure they are met consistently.

- Utilize infrastructure patterns with security, scalability, and compliance in mind, including SOC 2, ISO 27001, and future certification readiness.

- Assist in production deployments ensuring consistent adherence to compliance and operational procedures.

- Diagnose live production issues, identify root causes, and ship fixes.

- Assist with cloud cost optimization by refining resource allocation and scaling strategies.