Applied AI/ML Lead - Small Business
JPMorgan Chase & Co., New York, New York
The role
Chase Small Business Banking is a world-class brand serving 7 million small business clients with a full suite of financial services, including lending, deposits, cards, and online solutions.
As an Applied AI and Machine Learning Lead, you will set the technical direction for agentic AI products supporting Small Business Lending. You will lead the design and production delivery of agent behavior across prompts, retrieval, tools, evaluation, routing, and memory, while owning the measurement loop that demonstrates whether the system works. Partnering closely with Product and Engineering, you will define meaningful outcomes, guide a small team, and ensure the solutions are reliable, safe, cost-aware, and appropriate for a regulated financial environment.
What you will do
- Set the technical direction for applied AI in Small Business Lending,
translating ambiguous needs into a solution strategy, success measures, and delivery plan