Director of Product, Provider Data Management

Oscar Health, New York, New York +1

The role

Hi, we're Oscar. We're hiring a Director of Product, Provider Data Management to join our Product team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

The Network pillar enables Oscar to build, maintain, and operate a high-quality provider network that members can access with confidence. Accurate, timely, and reliable provider data is foundational to that work: it affects how providers are brought into the network, credentialed, contracted, represented in directories, and made ready to serve members and process claims.

The Director of Product Management, Provider Data Management, will own the product strategy, roadmap, and delivery across the end-to-end provider-data lifecycle. This includes provider ingestion, reconciliation and data pipeline capabilities; credentialing workflows; the path from contract signature to claim-ready status; provider data maintenance; provider data quality; and the reliable distribution of provider data to downstream systems and experiences.

All jobs

Director of Product, Provider Data Management

Oscar Health, New York, New York +1

The role

Hi, we're Oscar. We're hiring a Director of Product, Provider Data Management to join our Product team.

What you will do

Define and communicate a clear multi-year product vision and strategy for Provider Data Management, aligned to Network business priorities and Oscar’s broader operating strategy.
Own the product portfolio spanning provider ingestion, provider data reconciliation, provider pipeline, credentialing, contract-to-claim-ready workflows, provider-data maintenance, and downstream distribution.
Establish measurable outcomes for provider-data accuracy, time from contract signature to claim readiness, incorrect denials for credentialed entities, downstream configuration issues, and operational efficiency.
Establish clear data governance, ownership, quality standards, lineage, and controls for provider data across its lifecycle.
Lead, coach, and develop a team of Product Managers; establish effective product practices, decision-making forums, and operating rhythms across the portfolio.
Serve as a hands-on product leader: develop and empower the Product Management team while personally leading the portfolio’s most consequential strategic, technical, and cross-functional decisions.
Partner closely with the Director of Network Management and Provider Servicing to translate network strategy, operating policies, frontline needs, and service insights into scalable product capabilities.
Partner with Claims and downstream teams to reduce provider-data-related incorrect denials involving credentialed entities.
Own product strategy, portfolio prioritization, and delivery decisions for Provider Data Management; partner closely with the Director of Network Management and Provider Servicing on business policies, operational requirements, change readiness, and adoption.
Partner with Engineering and Data Science teams to set direction for data models, ingestion and ETL pipelines, entity and relationship logic, data-quality controls, lineage, reconciliation logic, and platform reliability.
Drive the modernization and simplification of fragmented workflows, reducing manual intervention, downstream configuration defects, and time required to identify and resolve provider-data issues.
Make complex data decisions transparent to operational partners by improving explainability, visibility, and operator control over how provider data is reconciled, maintained, and surfaced.
Ensure appropriate self-service capabilities enable business operators to safely manage approved configuration and workflow changes without unnecessary engineering intervention.
Build alignment among senior leaders and cross-functional stakeholders; clearly communicate strategy, tradeoffs, risks, progress, and results.
Use qualitative insight and quantitative analysis to prioritize investments, evaluate performance, and evolve product strategy.
Compliance with all applicable laws and regulations.
Other duties as assigned.

What you need

Requirements

10+ years of product management experience, including ownership of complex, multi-team product areas.
5+ years of people-management experience, including coaching, performance management, and development of Product Managers.
Experience leading strategy and execution for technically complex products with significant data, platform, systems-integration, or operational-workflow components.
Demonstrated ability to define meaningful product and operational metrics, use data to make decisions, and deliver measurable outcomes.
Experience partnering effectively with engineering, data, design, operations, and senior business leaders in a highly cross-functional environment.
Strong communication and stakeholder-management skills, with the ability to explain technical concepts and tradeoffs to varied audiences.
Ability to set direction amid ambiguity, make principled prioritization decisions, and deliver results across interdependent teams.
Experience with provider-facing healthcare products or payer-provider operations.
Familiarity with provider directory management, credentialing, claims processing and disputes, provider onboarding, and/or provider servicing.

Required Travel

Up to 5%

This is an authentic Oscar Health job opportunity.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

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Director of Product, Provider Data Management

The role

Director of Product, Provider Data Management

The role

What you will do

What you need

Requirements

Required Travel

Nice to have

Work Location

Pay and benefits

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Oscar Health