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Senior Software Engineer (AI Agents / Java)
Oracle, Nashville, Tennessee
- Pay
- $87K–$187K / year
- Work type
- Onsite
- Level
- Senior
- Area
- Software engineering, ML / AI engineering
- Posted
- Oct 1, 2026
About the role
We are seeking a Senior Application Software Developer and Team Lead to join the
AI4Support team and build scalable, cloud-based machine learning and AI
solutions. This role will focus on developing and productionizing ML models and
intelligent applications leveraging machine learning, NLP, large language
models, and generative AI. The successful candidate will work closely with
applied scientists, Machine learning engineers, software engineers, and
cross-functional teams to transform complex data and business challenges into
reliable, scalable solutions that deliver measurable customer impact.
The ideal candidate is a hands-on engineer and technical leader who can tackle
complex, ambiguous problems and drive solutions from experimentation through
production. This includes contributing to model development and evaluation, Java
microservice orchestration, ML system design, deployment, monitoring, and
optimization, while helping establish strong MLOps, testing, observability, and
cloud
Adheres to and suggests improvements to all phases of the application software
development lifecycle. Utilizes working knowledge to develop new application
features and enhancements following design specifications, and develops
documents to clarify application design and code. Leads code reviews in
designated application areas to help drive improvements. Conducts debugging and
troubleshooting to identify and fix moderately complex application issues.
Develops fixes for identified issues. Troubleshoots and resolves moderately
complex issues related to application programming interface (API) functionality,
integration, and service-to-service interactions. Designs and develops
application software, systems, and services aligned to pre-defined application
architecture. Collaborates within and beyond the immediate team to understand
customer use cases and align application solutions. May provide technical
guidance and support to customers regarding application-related issues,
independently. Collaborates with the team to establish and follow application
development practices, secure coding standards, and code quality. Performs
periodic maintenance and testing operations for application systems that require
upgrading or patching (e.g., for critical vulnerabilities).
RESPONSIBILITIES
Key Responsibilities
Application Software Development:
* Drives medium features and quality improvements with measurable performance
and reliability outcomes.
* Provides global production support for critical issues with minimal guidance;
improves playbooks/alerts.
* Troubleshoots and debugs non-routine issues spanning application layers and
common OCI services; proposes fixes.
* Partners with QA to define test strategy (unit/integration) for features;
ensures consistency across modules.
* Considers trade-offs in existing architecture; proposes moderate design
improvements.
* Translates ambiguous requirements into scalable designs and implementation
plans.
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* Defines and stabilizes API contracts and dependencies for the application
area.
* Recommends build priorities within the team using data from incidents,
telemetry, and customer feedback.
* Systematically incorporates external feedback (forums, live-site reports)
into backlog refinement.
* Mentors junior engineers; coordinates cross-functionally on feature delivery.
Software Development and Coding - Design, Testing, and Optimization:
* Designs software solutions and analyzes and helps identify requirements to
achieve business and operational goals, independently.
* Adheres to and suggests improvements to all phases of the software
development lifecycle.
* Utilizes working knowledge to develop new software features and enhancements
following design specifications and develops documents to clarify software
design and code.
* Leads code reviews in designated areas to help drive improvements.
* Conducts debugging and troubleshooting to identify and fix moderately complex
software issues.
* Develops fixes for identified issues.
* Implements software testing (e.g., functional and non-functional testing),
quality assurance processes, software error logging, monitoring, and
observability for effective debugging, ensuring review by manager and/or lead
throughout the process.
* Exercises judgment and discretion to conduct performance profiling and
optimization of coding.
* Troubleshoots and resolves moderately complex issues related to application
programming interface (API) functionality and integration.
* Implements moderately complex API versioning, lifecycle, and interoperability
strategies.
Software Architecture - Software System Structural Design:
* Designs and develops software, systems, and services aligned to pre-defined
system architecture.
* Develops working knowledge of software architecture decisions and best
practices.
* Collaborates with team leads to review work to ensure alignment with software
architecture.
* Implements moderately complex performance optimization and scalability
strategies in software design.
Issue/Defect Collaboration - Software Products Support:
* Collaborates within and beyond immediate team to understand customer issues
and align solutions.
* May provide technical guidance and support to customers regarding
customer-reported issues, independently.
* Coaches, mentors, and guides others to advocate for customers' interests and
suggests product enhancements based on feedback.
* Influences team to ensure customer satisfaction through timely resolution of
issues and effective communication.
* Implements customer issue and/or defect handling and training processes,
independently.
* Investigates and troubleshoots complex product maintenance issues to ensure
customer agreement on short- and long-term solutions (e.g., future
enhancements).
Practices and Standards Compliance - Security and Compliance:
* Collaborates with the team to establish and follow development practices and
coding standards.
* Exercises judgment and discretion to ensure code quality and adherence to
broad acceptance criteria during development.
* Keeps up-to-date with industry best practices and applies them to software
development processes.
* Implements secure coding practices to prevent security vulnerabilities.
Development Operations - System Maintenance:
* Performs periodic maintenance and testing operations for systems that require
upgrading or patching (e.g., for critical vulnerabilities).
* Exercises judgment and discretion to drive improvements, ensure automation,
testing, and debugging of systems to ensure service/product availability,
health, support, and reliability.
Core Responsibilities
Planning & Execution:
* Independently manages work, monitoring timelines and deliverables to ensure
projects or initiatives stay on track and meet requirements.
* Proactively prioritizes work and adapts to resource or timeline shifts,
suggesting adjustments to maintain project efficiency.
Collaboration & Partnership:
* Collaborates across teams to align on expectations and achieve shared
objectives.
* Builds and maintains a comprehensive understanding of business, stakeholder,
and/or customer needs to build and support effective partnerships.
* Actively listens to diverse perspectives and asks questions to ensure
understanding of others.
* Independently identifies and addresses standard and non-standard issues in
accordance with standard practices, escalating more complex issues as
appropriate.
* Analyzes data and/or information from multiple sources to troubleshoot
standard and non-standard errors.
* Contributes to knowledge sharing and best practices.
* Embraces continuous learning by actively seeking to build knowledge and new
skills and/or tools and staying current with industry trends and best
practices.
* Seeks out and leverages feedback and training to improve skills.
* Contributes to a culture of continuous learning and knowledge sharing with
team members.
* Develops ideas and recommends updates to increase the efficiency and
effectiveness of processes, protocols, and workflows within a team.
* Seeks input from team members on alternative approaches and methods for
improving work.
Certain U.S. based or U.S. customer or client-facing roles may be required to
comply with applicable requirements, such as immunization/occupational health
mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the
stated locations only
US: Hiring Range in USD from: $87,000 to $187,000 per annum. May be eligible for
bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for
variations in knowledge, skills, experience, market conditions and locations, as
well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as
well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees
assigned to a salaried (non-overtime eligible) position. Accrued Vacation is
provided to all other employees eligible for vacation benefits. For employees
working at least 35 hours per week, the vacation accrual rate is 13 days
annually for the first three years of employment and 18 days annually for
subsequent years of employment. Vacation accrual is prorated for employees
working between 20 and 34 hours per week. Employees working fewer than 20 hours
per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes
each calendar year. Unused balance will carry over each year up to a maximum cap
of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days
from the posting date or as long as the job remains posted.
As part of Oracle's onboarding process and consistent with applicable law,
US-based employees are required to complete identity verification, which
involves the collection and processing of their biometric information.
Accommodations to this requirement may be granted following an individualized
assessment.
Only Oracle brings together the data, infrastructure, applications, and
expertise to power everything from industry innovations to life-saving care. And
with AI embedded across our products and services, we help customers turn that
promise into a better future for all. Discover your potential at a company
leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why
we’re committed to growing a workforce that promotes opportunities for all with
competitive benefits that support our people with flexible medical, life
insurance, and retirement options. We also encourage employees to give back to
their communities through our volunteer programs.
We’re committed to including people with disabilities at all stages of the
employment process. If you require accessibility assistance or accommodation for
a disability at any point, let us know by emailing
accommodation-request_mb@oracle.com [accommodation-request_mb@oracle.com] or by
calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, national origin, sexual orientation, gender identity, disability
and protected veterans’ status, or any other characteristic protected by law.
Oracle will consider for employment qualified applicants with arrest and
conviction records pursuant to applicable law.
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