Senior Director of Engineering, AI Agents
Podium, Lehi, Utah, Open to Remote +2
The role
Podium built the AI Employee local businesses now depend on to answer every lead, book every appointment, and win the moments that used to slip through the cracks. It's not a chatbot bolted onto a CRM — it's an autonomous teammate that qualifies leads, holds real conversations, and closes the loop from first message to booked revenue, 24/7.
We're looking for a Senior Director of Engineering to take ownership of our AI Agents product and turn it from a fast-growing platform into the industry-defining agent infrastructure for local business. This is a hands-on leadership role — equal parts zero-to-one builder and scale-up operator. You'll architect and ship the systems that let our agents reason, act, and get better over time, while building the team and the org-level muscle to run these systems reliably at massive scale, across thousands of customer-facing workflows and business verticals.
What you will do
- Owning the technical architecture and roadmap for Podium's AI agent platform — the orchestration layer, tool-use frameworks, memory, and reasoning systems that power customer-facing agents across every industry vertical we serve