Senior Consultant, Safety and Reliability
Qualtrics, United States (remote) +1
What you need
- 10+ years of healthcare industry experience focused on safety and high reliability.
- Demonstrated experience participating in or driving performance improvement and safety initiatives within healthcare settings.
- Prior consulting or safety and reliability implementation experience strongly preferred.
- Practical experience coaching, training, or facilitating patient-facing teams.
- Strong analytical skills with proficiency in Excel, MS Office, and data querying/analytical tools (e.g., SQL, SAS, Access).
- Bachelor’s degree required; Master’s degree or clinical background (Nursing, Medicine, Pharmacy, Safety/Quality/Risk Management) preferred.
- Ability to travel 50–75% (~10 days/month on-site across the US and select international locations).
Why We Have This Role
At Qualtrics, we partner with health systems to build resilient, safety-first cultures where clinical care and patient trust thrive. As a Senior Consultant, Safety and Reliability, you will guide healthcare organizations through transformational change by applying High Reliability Organization (HRO) principles, strengthening safety culture, and deploying Communication and Resolution Programs (CRP). You will collaborate closely with clinical teams and management to turn complex analytics into actionable process improvements that keep healthcare workers and patients safe.