Forward Deployed Engineer

About the role

Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.

We're seeking a Forward Deployed Engineer embedded directly inside customer engineering teams, writing the code, building the tooling, integrations and configurations needed to get Blockstream's products into production. Additionally you ship what you build back into the core product.

Operating within the Consulting Services organization, the Forward Deployed Engineer partners closely with Product Management, Engineering, Enterprise Sales, and Delivery teams to help customers successfully implement and adopt Blockstream's products.

This is not a traditional configuration or support role. You will spend significant time working directly alongside customer engineering, operations, and technology teams, often onsite, to understand complex banking environments, solve technical challenges, and deliver production-ready solutions. As the technical bridge between customers and Blockstream, you will play a critical role in accelerating customer success while providing valuable implementation insights that continuously improve our products and delivery methodology.

What You'll Be Doing (Responsibilities):

Customer Delivery & Implementation

- AI-first prototyping: Use AI-assisted development to stand up minimum viable solutions or proof of concepts on short turnaround notice, proving Enterprise Product value early in an engagement and hardening the winning prototypes into use case based playbooks.

- Tech Pre-Sales: Support Enterprise Sales in technical pre-sales, RFP/RFI and security questionnaire responses; contribute to SOW scoping, effort estimation, and scope-change management.

- Delivery: Own the technical delivery of Blockstream enterprise software from project kickoff through production deployment and post launch support

- Financial Institutions: Work directly with financial institutions to understand business processes, operational workflows, and technical environments.

- Configure, deploy, and optimize Blockstream products based on customer requirements and approved solution designs.

- Success Criteria: Execute implementation planning, system configuration, testing, User Acceptance Testing (UAT), production deployment, and post-go-live support. Define success criteria, milestones and own implementation.

- Deliver administrator and end-user enablement sessions to ensure successful customer adoption.

- Enterprise integration: Integrate with core banking and capital-markets systems.

Engineering & Technical Delivery

- Controlled environments: Deploy into on-premise, network-isolated, and air-gapped banking environments under formal change control, producing the security and audit evidence that compliance and pen-test reviews require.