Senior DevOps and Infrastructure Engineer

About the role

About Smartcat

Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.

We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.

Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.

Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.

Join us in unlocking global potential, one human and agent team at a time.

Mission

We are looking for a true leader who will manage DevOps and Infrastructure teams to improve, and maintain the technical infrastructure required to support the development, deployment, and operation of Smartcat. This includes ensuring the availability, scalability, and reliability of staging and production environments, and defining and enforcing best SRE and DevOps practices.

Outcomes

- Zero Incorrect Release-Related Production Issues:

- Enforce rigorous CI/CD testing and reviews to eliminate release errors.

- CI/CD and Staging Servers Availability at 99.9%:

- Maintain robust staging infrastructure with minimal downtime, ensuring a 99.9% uptime.

- Product Availability at 99.99%:

- Implement resilient systems and procedures for near-perfect product uptime, with effective disaster recovery plans.

- Decrease Lead time by accelerating CI/CD pipelines and environments

- Build and manage a team of A+ players within the engineering organisation across different regions and time zones. You are expected to strengthen the hiring process, provide expert technical guidance, effective coaching, and career development for your team members

Requirements

- 3 years of experience leading a team in a fast-growing multinational IT business;

- 5 years of experience in DevOps and SRE, maintaining high-RPS (Requests Per Second) distributed products;

- Utilize a data-driven approach. Ability to justify decisions using concrete metrics;

- Can build relationships with neighboring teams, initiate and adhere to agreements, and act as an interface between your team and the environment;