Head of Technical Account Management, EMEA
Stripe, Dublin +1
The team
Technical Account Management, Support and Services (TAMSS) supports Stripe’s largest, fastest-growing, and most strategically important users through our paid support offerings.
Technical Account Managers serve as trusted advisers to users and account teams. They combine an understanding of a user’s business, Stripe integration, technical architecture, and strategic priorities to improve integration performance and resilience, lead complex engagements, and coordinate Stripe’s response to critical issues.
The EMEA organization supports direct merchants and platforms across a diverse set of markets, industries, and technical environments. The team partners closely with Sales, Customer Success, Product, Engineering, Support, Professional Services, and Solutions Architecture.
What you will do
What you’ll do
As Head of Technical Account Management for Europe, the Middle East, and Africa (EMEA), you will own the regional direction and performance of TAMSS, including teams supporting Stripe’s largest direct merchants and platforms.