Forward Deployed Engineer
Concourse, New York City
About the job
Why this role
Concourse is building the operating system for State and Local governments. Our platform is a configurable approach to tackling fragmented government data and workflows, turning them into smooth operations for public servants and the constituents they serve. Every product we ship (e.g., school-district IT helpdesk, city-wide ERP, county-wide bail management system) is configured and customized by a Forward-Deployed team, ensuring the final-mile delivery of our software is relevant to our customers’ workflows.
You're the technical horsepower to a forward deployed PM paired with you on every project. That means rolling up your sleeves on the data models, workflows, and components (built as reusable scaffolding instead of a one-off), while the PM leans into customer solutioning alongside you. You’re extending and hardening our platform’s scaffolding against a new customer's specific requirements.
Our platform engineers hand you the connectors, workflow engine, and low-level primitives that everything is built on. You sit in the layer above that, building and continuously improving the product-type scaffolding that every FDPM you work with will reuse.