Forward Deployed Engineer

About the role

WHY THIS ROLE

Concourse is building the operating system for State and Local governments. Our platform is a configurable approach to tackling fragmented government data and workflows, turning them into smooth operations for public servants and the constituents they serve. Every product we ship (e.g., school-district IT helpdesk, city-wide ERP, county-wide bail management system) is configured and customized by a Forward-Deployed team, ensuring the final-mile delivery of our software is relevant to our customers’ workflows.

You're the technical horsepower to a forward deployed PM paired with you on every project. That means rolling up your sleeves on the data models, workflows, and components (built as reusable scaffolding instead of a one-off), while the PM leans into customer solutioning alongside you. You’re extending and hardening our platform’s scaffolding against a new customer's specific requirements.

Our platform engineers hand you the connectors, workflow engine, and low-level primitives that everything is built on. You sit in the layer above that, building and continuously improving the product-type scaffolding that every FDPM you work with will reuse.

Government workflows are messy and legacy systems fight you at every turn. What you build here compounds.

WHAT YOU'LL DO

- Pair with an FDPM on every project for a given product category, from the first build through every deployment after it

- On a new product type, design and build the components, data models, and workflows as reusable scaffolding

- On later deployments of a product type, extend and harden that scaffolding against each new customer's specific data and edge cases, while the FDPM handles configuration and finishing touches

- Get your hands dirty with real government data: legacy exports, mainframe extracts, undocumented APIs, and the inevitable exceptions that come with it

- Use AI coding tools to build and iterate quickly, shipping working modules against a live customer instead of a backlog

- Feed what you learn about the platform's gaps back to the Platform Engineering team so the lower-level primitives improve with every product category you build

WHAT WE'RE LOOKING FOR

- A portfolio: what have you built end-to-end, from scratch, under pressure?

- Strong backend fluency, with good instincts for abstraction: knowing what to generalize into reusable scaffolding vs. what to leave specific to one customer

- Enough frontend ability to build and ship a usable UI without needing to hand it off

- Hands-on experience using AI coding tools (Claude Code, Codex, Gemini CLI, Factory, etc.) as a core part of your daily workflow

- Comfort working directly with non-technical stakeholders alongside an FDPM, even if you're not the one owning the relationship

- High-agency, high-velocity mindset: comfortable being the first engineer into a brand-new product category, and just as comfortable staying paired in on every deployment after it