Research Impact Lead - SF
Conveo.ai, San Francisco
The role
Be the face of Conveo to the world's best brands — and make them wildly successful.
You are the face of Conveo to our enterprise clients. Your mission is to make them wildly successful — not by doing work for them, but by making them capable on the platform. You drive autonomy, expansion, and advocacy.
This is not a reactive support role. You're a growth driver. You own the full client lifecycle from onboarding through expansion, and you help build the Customer Growth function as we scale. The clients you work with are global brands with complex organizations — and your job is to turn them into Conveo power users and champions.
What you will do
- Own a portfolio of enterprise accounts from onboarding through expansion
- Run world-class onboarding — use case mapping, stakeholder training, and first-project coaching
- Drive adoption across the client organization — activate individual users and create internal champions
- Build deep relationships with senior stakeholders at the VP/SVP level