Senior Forward Deployed Engineer

About the role

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

About the Role

As a Senior Forward Deployed Engineer, you will be the technical owner for some of the most complex and strategic customer accounts. You will lead the technical approach, make clear decisions in ambiguous situations, and help customers get real value from the platform in complex enterprise environments.

You will work across deployment, integration, automation, and solution design. You will also handle deep technical escalations and build reusable patterns, tools, and playbooks that help the wider Forward Deployed Engineering team move faster and deliver more consistently.

This is a hands-on senior engineering role. You will work directly with customer executives, security and privacy leaders, business stakeholders, and technical teams. You will turn complex data, security, privacy, and AI needs into practical solutions that can scale.

What You'll Do

- Own technical delivery for the most complex customer accounts, from deployment through scaled, everyday use

- Lead deployments across hybrid environments, including cloud, on-premises, Kubernetes, containers, Linux, and related infrastructure

- Define solution architecture for customers with complex data estates, security needs, and business requirements

- Adapt platform behavior when standard configuration does not fully match the customer’s data, workflows, or risk model

- Build and operate integrations across customer systems, including identity, SIEM, ITSM, data platforms, APIs, and downstream tools

- Diagnose and resolve deep technical issues across data, deployment, infrastructure, and integration layers

- Build reusable agents, automations, tools, and playbooks that help the broader FDE team deliver faster and with higher quality

- Turn manual customer outcomes into repeatable workflows for remediation, alerting, reporting, and operational follow-up

- Lead architecture and design sessions with customer executives, security and privacy leaders, business teams, and engineers

- Mentor other FDEs by reviewing solutions, sharing patterns, and helping unblock complex technical work

- Partner with Sales Engineering, Product, and Engineering on strategic POCs, customer escalations, and product feedback from the field

What You'll Bring