Technical Support Engineering Intern - Spring 2027

About the role

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

Ready to dive into the world of smart tech and help build the future of IoT? As a Technical Support Engineering Intern, you won't be grabbing coffee or shadowing others. Our interns are at the forefront of our team, tackling real-world challenges alongside our full-time engineers. Based at our San Mateo HQ, you'll work with cutting-edge, cloud-managed IoT technology, helping our enterprise clients with everything from troubleshooting to system design.

This internship is your chance to make a real impact, build valuable technical skills, and jumpstart your career in a dynamic, high-tech environment.

What You'll Do

- Hands-on Troubleshooting: Dive into complex network, hardware, and software problems on Verkada's platform

- Level Up Fast: Become the go-to expert customers trust for smart system design and integration advice

- Communicate with Impact: Translate heavy technical concepts into clear, sharp advice on phone calls, live chat, and emails

- Own It, End to End: Take full ownership of customer issues from "we have a problem" to "problem solved"

- Team Up with Tech Leaders: Partner directly with Engineering and Product teams to test new gear and hunt down bugs before anyone else

- Share Knowledge: Write Knowledge Base content that helps thousands of users

What You Bring

- Available for a full-time (40 hours per week) in-person internship for Spring 2027 in San Mateo, CA

- A third or fourth-year student in a Bachelor's degree program from an accredited university, with a focus on a related technical field like Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, or Cybersecurity

- You have coursework experience with computer networking, Linux, and computer systems