Engineering Manager - Platform

About the role

Join Vonage and help us innovate cloud communications for businesses worldwide!

Vonage Communications APIs:

As an emerging leader in the $10B+ communications API market, we empower global brands to connect better with their customers, employees, and partners through transformative communications experiences. For example, Vonage API solutions empower organizations to build their custom omnichannel communications structure. This allows them to reach and engage customers on their preferred schedule and channel — including voice, video, and messaging. Think of a rideshare service instantly connecting with customers, hospital staff conducting remote monitoring, customers verifying their identity before completing a purchase, AI virtual agents servicing customers around the clock, and much more. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters

Platform engineering sits at the heart of how software gets built at scale, and this team will help define how Vonage works. You will lead a group of engineers who are directly responsible for the platforms, workflows, and automation that the wider engineering organisation depends on every day. The organisation is going through a meaningful platform evolution: modernising tooling, raising the automation ceiling, and standardising how engineering teams ship software at scale. There is real work to do, real complexity to navigate, and a real mandate to make things better. This is a role for an engineering manager who wants to lead through change as Vonage continues to drive innovation. You will lead a globally distributed engineering team focused on growing engineers and delivering in a complex, high-stakes environment where your work is felt every day.

This is a hands-on technical leadership role. You will be expected to write and review production code, contribute to architecture decisions, and participate directly in the on-call rotation — not only manage others who do those things.

Your key responsibilities

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Lead the EU/US Platform Engineering team – Provide day-to-day people management and technical leadership for a geographically distributed team of platform engineers.

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Stay hands-on technically – Write and review production code, contribute to technical and architecture decisions, and work directly with the team on complex engineering challenges.

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Drive the roadmap forward – Execute the roadmap under the direction of the Director of Engineering and Product Owner, ensuring deliverables are not blocked by external dependencies.

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Develop your people – Team members are transitioning from SRE/infrastructure backgrounds into platform product engineering; you will coach and grow them toward ownership, customer-first thinking, and modern platform development practices.

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Coordinate large-scale cross-team changes – Own the coordination of platform-wide changes such as Kubernetes upgrades, tooling migrations, and security hardening that touch many teams and require alignment across multiple stakeholders and time zones.