System/ Network Admin

About the role

Who We Are

Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.

Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit zenni.com.

Position Overview

We are seeking a System/ Network Administrator who will be responsible for managing our server and network infrastructures.The System /Network Administrator's responsibilities include monitoring system performance and configuring new software and hardware. To be successful in this role, you should have excellent troubleshooting skills and hands-on experience with various operating systems.Ultimately, you will ensure our software, hardware, servers, and networks run smoothly.

Responsibility

- Configuration and maintenance of servers, systems, and Network

- Diagnose and troubleshoot workstation technical issues.

- Network Technical Support for all company users

- Tier 1 Networking Administration

- Web Service Administration Support

- Configure, test, and install switches, firewalls, routers, and gateways, and support network environments for video and audio-conferencing environments.

- Implemented, maintained, and supported telephone and contact center telecommunications environments and related systems and solutions.

- Monitoring and maintenance of equipment and cloud services ( AWS/GCP/RackSpace)

- Management of multiple firewalls in multiple sites: onsite, colocation, cloud

- They are designed, configured, and installed servers and other corporate devices when needed.

- Assisted and trained new system users and set up their accounts.

- Monitor the performance of servers, software, and hardware.

- Ensure the smooth deployment of new applications

- Update and maintain technical documentation.

- Maintain backup and disaster recovery protocols.

- Advanced knowledge of analyzing existing data networks and recommending scalable and supportable solutions

- Advanced understanding of analysis tools, such as Solarwinds, Wireshark, Fluke, Netbrain,

- Risk Management