Manhattan Associates Active WM Technical Architect

Manhattan Active WM Technical Architect Position Overview

Seeking an experienced Technical Architect with hands-on expertise implementing MANHATTAN ACTIVE® WAREHOUSE MANAGEMENT (Active WM) solutions.

The Technical Architect will serve as a key technical leader on Manhattan Active WM implementations, responsible for defining and governing the overall solution architecture and ensuring Active WM is successfully integrated with the client's enterprise technology ecosystem. This role works closely with client IT and business teams, Manhattan Associates, integration partners, and 4SIGHT functional and technical resources throughout the implementation lifecycle.

The ideal candidate combines deep Manhattan Active WM technical knowledge with strong integration, API, cloud, data, and enterprise architecture experience and can translate business and functional requirements into scalable, supportable technical solutions.

Solution Architecture & Technical Leadership

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Serve as the Manhattan Active WM Technical Architecture domain expert and advocate for sound architecture and implementation practices.

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Own and/or support the overall technical architecture for Manhattan Active WM implementations.

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Define how Active WM integrates into the client's broader enterprise and supply chain technology landscape.

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Develop and maintain solution architecture diagrams, system context diagrams, integration architecture, data flows, interface inventories, and other technical design documentation.

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Evaluate technical requirements and recommend solutions that maximize the use of standard Manhattan Active capabilities while minimizing unnecessary customization and technical complexity.

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Provide technical leadership and architectural governance throughout design, build, testing, deployment, and production stabilization.

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Conduct technical design reviews and ensure solutions conform to established architecture, security, integration, and supportability standards.

Integration Architecture

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Define the end-to-end integration architecture between Manhattan Active WM and upstream/downstream applications.

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Design and review API, event, message, batch, and other integration patterns.

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Work with client and vendor technical teams to define interface specifications, mappings, error handling, monitoring, reconciliation, and recovery processes.

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Ensure interfaces support required transaction volumes, performance expectations, operational resiliency, and business continuity requirements.

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Coordinate integration dependencies across Manhattan Associates, client teams, third-party software providers, automation vendors, and systems integrators.

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Support troubleshooting of complex integration issues and facilitate root-cause analysis across system boundaries.

Extensions & Technical Requirements

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Partner with functional leads and client stakeholders to understand business requirements and identify requirements that cannot be satisfied through standard Active WM capabilities.

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Evaluate technical gaps and determine appropriate solutions using supported Manhattan Active extensibility capabilities and integration patterns.

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Translate functional requirements and GAP Analysis findings into detailed technical requirements and solution designs.

• Experience with at least one Manhattan Active WM implementation that has successfully gone live and is referenceable.
• Experience working with Manhattan Active WM as a client resource, systems integrator, consultant, implementation partner, or former Manhattan Associates employee.
• Deep understanding of Manhattan Active WM architecture, integration patterns, APIs, extensions, configuration, and technical capabilities.
• Experience designing integrations between Active WM and enterprise systems such as ERP, OMS, TMS, WES/WCS, automation systems, robotics, material handling equipment, labor systems, parcel systems, and other supply chain applications.
• Experience with REST APIs, web services, event-driven integration, messaging, JSON/XML, middleware and enterprise integration platforms.
• Understanding of cloud-based/SaaS application architecture and the technical considerations associated with integrating cloud solutions into enterprise environments.
• Experience supporting system, integration, performance, regression, and end-to-end testing.
• Ability to troubleshoot complex technical and integration issues across multiple applications and technology platforms.
• Understanding of data conversion, data migration, master data, transactional data, and interface reconciliation.
• Experience with Manhattan Associates complementary products and broader Manhattan Active solutions is a plus.
• Experience with warehouse automation, WES/WCS, robotics, conveyor systems, sortation, AS/RS, or other material handling technologies is a plus.
• Excellent problem-solving and analytical skills.
• Strong written, verbal, and non-verbal communication skills with both technical and non-technical stakeholders.
• Strategic thinker, collaborative team player, and self-starter.
• Ability to take initiative, lead technical workstreams, and work efectively with minimal supervision.